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FAQ

You Have Pool and Spa Related Questions

Sun America Has Answers

Custom Pool Design FAQs

The design process typically takes 1-2 weeks, depending on the complexity of your pool. We provide 3D renderings so you can visualize the design before construction begins.

Yes! Our team specializes in custom pool designs that maximize available space while maintaining functionality and beauty.

We can incorporate infinity edges, Baja shelves, waterfalls, swim-up bars, LED lighting, and smart automation, among many other high-end features.

Absolutely! We guide you in selecting the best materials for durability, aesthetics, and maintenance, from premium tile and plaster finishes to luxury decking and coping options.

Pools with light-colored finishes, energy-efficient equipment, and smart automation help maintain comfortable water temperatures and reduce evaporation in hot Arizona summers.

Pool Remodeling & Renovation FAQs

If you notice cracks, discoloration, outdated tile, leaks, inefficient equipment, or just want a modern upgrade, it may be time for a remodel or renovation.

The timeline varies, but minor upgrades can take 1-2 weeks, while full renovations may take 4-6 weeks, depending on the scope of work.

Yes! We can reshape, resize, or alter the depth of your pool to better fit your needs and aesthetic preferences.

Yes, resurfacing prevents leaks, maintains water quality, and improves durability. Most pools need resurfacing every 10-15 years, depending on the finish.

Absolutely! We can add LED lighting, waterfalls, spas, automation systems, or fire features to enhance your pool’s functionality and appearance.

Pool Automation & Smart Controls FAQs

Pool automation lets you control heating, lighting, filtration, and features remotely, saving time and energy while ensuring your pool runs efficiently.

Yes! Our team specializes in custom pool designs that maximize available space while maintaining functionality and beauty.

Costs vary, but automation saves money in the long run by reducing energy and chemical usage while simplifying maintenance.

Yes! We can retrofit your current pool with smart controls, variable-speed pumps, LED lighting, and other automated features.

Yes! Many automation systems we install are compatible with smart home assistants, allowing voice control for added convenience.

Pool Repair FAQs

Signs of a leak include low water levels, increased water bills, cracks, soggy areas around the pool, and air bubbles in the pump system.

If your pump is noisy, leaking, or not circulating water properly, it may need repairs or replacement. Contact us for a diagnosis and expert fix.

Most pool filters last 5-10 years, but regular maintenance can extend their lifespan. If your pool water is cloudy or your filter is inefficient, it may be time for an upgrade.

Yes! We offer professional crack repair, resurfacing, and tile replacement to restore your pool’s structure and appearance.

We strive to respond quickly to urgent repair requests, often within 24-48 hours, depending on the issue and scheduling availability.

Hot Tub and Spa FAQs

Sun America Knows Spas

Pool Automation & Smart Controls FAQs

We design and build custom in-ground spas, standalone spas, and integrated pool & spa combos. Our designs can include overflow spas, infinity-edge spas, and hydrotherapy spas with powerful jet systems for relaxation and muscle recovery.

 Absolutely! We specialize in pool and spa renovations, seamlessly integrating a spa into your current pool layout. We can also add features like waterfalls, spillways, and LED lighting to enhance the look and feel.

 An in-ground spa offers greater durability, better aesthetics, and full customization to match your backyard. Unlike portable hot tubs, our custom spas can be built with tile, natural stone, and advanced jet systems, providing a luxurious and permanent backyard retreat.

The timeline varies, but a standalone custom spa typically takes 4-6 weeks, while a pool and spa combo can take 6-12 weeks, depending on design complexity and features.

Yes! We install dual heating systems that allow you to heat your spa independently from your pool, ensuring quick warm-up times and efficient energy use. Smart automation also lets you control the temperature remotely from your phone.

Pool Repair FAQs

We provide energy-efficient gas heaters, heat pumps, and solar heating systems. We also offer variable-speed pumps and automated controls to help you manage energy costs while maintaining the perfect spa temperature year-round.

Yes! Our custom hydrotherapy spas allow you to choose the number, strength, and placement of jets for targeted muscle relief and relaxation. Whether you need gentle massage jets or deep-tissue hydrotherapy, we design the spa to meet your needs.

We offer premium materials such as glass tile mosaics, PebbleTec, travertine, and natural stone. These materials provide durability, elegance, and a high-end aesthetic that blends seamlessly with your pool and backyard.

Spas require regular water balancing, filter cleaning, and chemical adjustments, but we offer low-maintenance options such as self-cleaning filtration systems, UV sanitation, and saltwater spa conversions to make maintenance easy.

Absolutely! We install multi-color LED lighting, Wi-Fi-enabled spa controls, and voice-activated automation. You can adjust the temperature, lighting, and jet settings from your smartphone, creating the ultimate spa experience with just a tap.

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